Im not going to begrudge anyone for using the modem and router that their ISP provides them.
Her video chats kept dropping, and she was seeking any troubleshooting advice the Insta-masses could send her way.
She admitted she know nothing about wifi, but presumed that was the problem.
confirm youre running the samespeed testson each unit.
If everything is slow, perhaps theres something wrong with your modem/router or the connection going into your home.
Dont forget to do basic physical troubleshooting, either: turn your cable modem/router on and off.
Turn the cable modem/router back on.
See if that improves your situation.
They can set up a password for their wireless networks, but thats about it.
To get started, tap on theInternettab at the bottom.
This theoretically doesnt affect your monthly bandwidthor, allegedly, your connection speedbut I suspect thats incorrect.
The radios your cable modem/router uses to transmit and receive data cant processall thedatafromall the devicessimultaneously.
To simplify it, every equipment getsa small sliceof the routers time and resources.
Reset your cable modem/router and see if that improves things.
I suspect youll need a little more help, but its a start.
If not, you have to approach the problem via the web-based method.
Ill get to that in a bit.
Your router/modem isprobablyset up to use the same wireless web connection name and password for both 2.4GHz and 5GHz.
Dont bother specifying a channel unless youvefirst done your homework.
You cant change that here (seeing a common thread?
), but you’re able to at least confirm this is the case.
Itll be an involved process, but it might help improve your overall experienceespecially when youre browsing the web.
Your login and password should beadmin / password, unless youve previously changed them.
(Try the highest you could get unless youre running into a ton of connectivity issues.
Dialing it back down could fix that, especially on your 2.4GHz internet.)
The same is true if, say, youre going wild and setting your firewalls security to high.
Dial back a wee bitdont turn it offand you might improve your experience.
This turns your modem/router into a simple modem.
This kind of a DIY setup will always deliver the best performance in the end.
