On your iPhone or iPad, go toSettings > Messagesand ensure youve enabled iMessage.
Once youve gotten that far, heres how to troubleshoot other common iMessage issues.
On your iOS equipment(s), head intoSettings > Messages > Send & Receive.
verify each contact has a check next to it; if not, tap to toggle on.
You should see the same phone number and email address listed here.
Again, see to it theyre both toggled on.
If you dont see your phone number,follow Apples instructionsfor linking your iPhone number to your Apple ID.
Head intoSettings > Messageson your iPhone or iPad and turn iMessage off.
Wait a few moments, then turn it back on again and wait for it to activate.
Thatshouldget everything syncing again.
Tap the trash can in the corner to delete the message.
Before you stress, first check isApples System Statussite to see to it iMessage isnt down.
If iMessage is working, but yours isnt, its time to try a few different solutions.
First off, verify Send as SMS is enabled inSettings > Messages.
This makes it so a message will be sent as a regular text message if iMessage doesnt work.
If it still wont send, try turning iMessage off and on again.
Head intoSettings > General > Reset > Reset web connection controls.
Thatll wipe your connection parameters, including wifi and DNS preferences, and can help get iMessage working again.
How you fix it depends on whether or not you still have your old iPhone.
On iOS head intoSettings > Messagesand turn off iMessage.
Do the same thing on your iPad if you have one.
On your Mac, head intoMessages > Preferences > iMessage, and do the same thing.
Do this before you activate that new Android phone and you shouldnt have problems.
If you dont have your old iPhone handy, you might deregister your number from iMessage remotely.
This piece was originally published in May 2014 and updated on July 9, 2020 by Emily Long.
