Everyone has at least one story of a flight that was not great.
You sat on the tarmac for hours only to return to the terminal.
Your flight got suddenly, inexplicably canceled.
However your travel plans have been wronged, you are displeased.
You need a new flight, ASAP.
Should you approach the counter?
Call the customer service number?
Take it to Twitter?
We asked a few frequent flyers their tactics for getting help when the best laid travel plans go haywire.
Heres what they recommend.
So you oughta be quick about it.
If you are already on a plane thats having an issue, that means being ready to move.
That quick action helped him be second in line to talk to the gate agent.
But say youre not able to sprint to the front of the plane.
Or maybe youre in the bathroom when that fateful terminal announcement is made.
Sometimes Ill get through more quickly that way.
So if you have access head there if its anywhere near you.
If youre involuntarily bumped from a flight, dont settle for a voucher, Shain said.
Chances are the airline owes you cold, hard cash.
When speaking with an agent, always, always be kind, Shain stressed.
They didnt cause the crappy weather or wish for mechanical problems; theyre just doing their job.
She said that it sometimes those manners can pay off, too.
She recalled a canceled flight that required her to go home and return the next day.
Go ahead, tweet about it
What about that old standby, social media?
I find that airlines magically get way more responsive as soon as you air your grievances publicly.
See Remember your manners above to tailor your tweets for a speedy response.
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