Luckily, you have plenty more options nowadays than just sighing into your phone.
Dont get me wrong; plenty of tech questions can be solved on a phone call.
You have multiple options to work with, as well, depending on the equipment in question.
For Apple users, FaceTimes SharePlay might be the best route.
But whether your friend uses Apple, Android, or Windows, there are plenty of other screen-sharing solutions.
From here, itll bemucheasier to give directions.
Especially if you have a Mac, there’s a way to make your screen recordings even more useful.
This will allow your friends and family to see which buttons to press to faithfully follow your tutorial.
Use an app for remote access
Sometimes, the easiest fix is one you do yourself.
Of course, that involves setting up remote accessremotely.
Unfortunately, remote access is mostly only possible on Mac or PC.
For iPhones and Androids, most of the remote access solutions youll find are actually glorified screen-sharing tools.
You should do the same, or, if installing on mobile, download TeamViewer Remote Control foriOSorAndroid.
Have them implement the program like they would any other.
If theyre on Mac, there will be three different security configs to enable.
If you dont see the pop-up, youll find all three options underSystem Preferences > Security & Privacy.
After clicking on each setting, enable TeamViewer.
If you dont see the option, hit the(+), then choose TeamViewer from your applications.
At this point, your friend will have a unique ID and password for their TeamViewer app.
You should see your friends computer screen in a window on your own rig!
When youre done with the tech support session, smack the (X) in the TeamViewer window.
You also want to be sure no one else has access to the ID and password you entered earlier.
Remote access is very useful, but it can be extremely dangerous in the wrong hands.
