When the boss says I have a problem, my ears perk up.

Lifehacker is fine; we havent been blown up byPAM.

Its a peculiarity that makes me go hmmmm, since I never have issues loading Gmail.

Lifehacker Image

I dont have problems with any site but Gmail, and its been happening for months.

Ive googled it several times and never found any good information.

Worry not, Melissa.

Lifehacker Image

I have a few ideas.

The rest of this column is going to take us on a little trip down troubleshooting lane.

I dont have anyspecificadvice for why Gmailand only Gmailisnt really working for you.

Try a new internet tool

You didnt mention what internet tool youre using.

If a backup web client gives you perfect access to Gmail, great!

Were narrowing it down.

to see if that fixes your issue at all.

If not, your issue probably isnt the apps fault.

(I doubt this is the case, but troubleshootingistroubleshooting.)

(you’ve got the option to alsoconfigure your routerto use one of these DNS services.

What if your web client is to blame?

Lets head back to the beginning.

However, I bet that some extension of yours is messing everything up.

Odds are good its some kind of privacy-themed extension.

If youre at a loss, you might also go into your browsers extension manager and disable everything.

See if that gets Gmail to load.

If so, slowly start enabling extensions one-by-one, loading Gmail between each, to see which is responsible.

To be safe, whitelist mail.google.com and www.google.com, and see if that fixes the issue.

If youre on Firefox, considerrefreshing the surfing app, toomaybe youre having a problem with your specific profile.

If all else fails…