You wouldnt think a guy who named his whole company after himself would be this nice.

What are your job responsibilities?

As CEO, my main role is to chart the future of the brand.

Were currently working towards launching an app and tools on the site that will revolutionize the way people travel.

Take us through a recent workday.

Call me old school, but I still value having my own office.

My door is always open and usually we have our daily meetings in my office.

Whats your favorite shortcut or hack?

Recording my blog posts via voice notes so that they can be transcribed later.

Take us through an interesting, unusual, or finicky process you have in place at work.

At TPG, we take inclusivity and giving back very seriously.

Giving back is a huge part of my life and is an integral part of The Points Guy.

Christie, my amazing executive assistant, preps and manages all my meetings.

Our new travel analyst, Zach, is the real points guy at TPG.

Hes always doing research and strategizing new ways to maximize points!

Whats the biggest mistake youve made at work, and how did you deal with it?

I wish we had hired more people earlier on.

How do you keep track of what you have to do?

How do you recharge or take a break?

Whats your favorite side project?

Im always getting involved with causes I care about.

I am the Global Ambassador for PeaceJam where I help advise on travel and raise funds for the organization.

What are you currently reading, or what do you recommend?

We work with her for PeaceJam.

Dont feed the trolls!

There will always be people whose default is negativity.

Whats a problem youre still trying to solve?

Were working on an app that will really change the game!

Were focused on building a platform where the earning and burning of points will exist in one place.

Our ultimate goal is to provide people with the ability to travel more.

This interview has been lightly edited for clarity.