How to Give Someone Really, Really Bad News
What should you do when youre entrusted to give someone tragic news about a loved one? Dont break the news in a voicemail Say youre not able to see them in person. You call instead and it goes unanswered. Should you leave a message explaining the events? No, according to Cohen. You cant guarantee theyre in a position to receive bad news (say theyre on the road. You wouldnt want them to panic)....